Telkom’s “Please Call Me” service remains a vital tool for users who need to request a callback when they have insufficient airtime. This service is particularly useful in situations where making a call or sending a text message is not feasible.
The process of sending a “Please Call Me” message on Telkom is straightforward. By following a few simple steps, users can quickly send a message to their contacts, requesting a callback. Understanding how to utilize this feature effectively can help users stay connected even when they’re unable to make calls directly.
Key Takeaways
- Telkom’s “Please Call Me” service is a free SMS feature that allows users to request a callback.
- The service is particularly useful for users with insufficient airtime.
- Sending a “Please Call Me” message on Telkom involves a simple, step-by-step process.
- Understanding this feature can help users stay connected.
- The “Please Call Me” service is a vital communication tool in South Africa.
Understanding the Please Call Me Service
The Please Call Me message allows users to request a callback without airtime. This service is a free SMS that enables users to send a notification to someone asking them to call back.
- The Please Call Me service operates across network boundaries, allowing Telkom users to send messages to subscribers of other networks.
- Originally developed in South Africa, it has become an essential feature across major mobile networks.
The recipient receives an SMS with the sender’s phone number and a standard “Please Call Me” message. Understanding this service helps users maximize its utility, especially during times of financial constraint.
Why Use Telkom’s Please Call Me Feature
When airtime and data are depleted, Telkom’s Please Call Me feature enables users to stay connected. This service is particularly useful when you don’t have airtime or data to make a call or send a text message.
- Telkom’s Please Call Me feature serves as a critical communication lifeline.
- It allows users to request callbacks without charges.
The feature is valuable during emergencies and for budget-conscious users.
Requirements Before Sending a Please Call Me
Before sending a “Please Call Me” message on Telkom, several prerequisites must be met to ensure successful delivery.
- Users must have an active Telkom SIM card with a valid subscription.
- The service does not require a minimum airtime balance, making it accessible even with zero airtime.
- Access to the mobile device’s dialing function is necessary to enter the USSD code.
- Knowledge of the recipient’s correct and complete phone number is crucial.
- Network coverage is required to connect to Telkom’s cellular network.
To dial the “Please Call Me” message, users need to use the USSD code *140* followed by the recipient’s phone number and #.
| Requirement | Description |
|---|---|
| Active Telkom SIM | Must be active with a valid subscription |
| Airtime Balance | No minimum balance required |
| Dialing Function Access | Necessary for entering the USSD code |
| Recipient’s Phone Number | Must be correct and complete |
| Network Coverage | Required for connecting to Telkom’s network |
How to Send a Please Call Me on Telkom: Easy Steps
The process of sending a Please Call Me on Telkom involves dialing a specific USSD code followed by the recipient’s phone number. This straightforward process can be broken down into two main steps.
Dialing the USSD Code
To initiate the Please Call Me service, users need to dial *140*. This is the USSD code designated by Telkom for this service. As one expert notes, “Using the correct USSD code is crucial for accessing Telkom’s services.”
Entering the Recipient’s Number
After dialing *140*, users should enter the recipient’s phone number followed by #. The number should be a full 10-digit South African mobile number. The system accepts numbers with or without the leading zero. For international recipients, the country code must replace the leading zero.
- Include the full 10-digit number for local recipients.
- Omit or include the leading zero as the system accepts both formats.
- For international numbers, replace the leading zero with the country code.
Verifying the recipient’s number before sending is crucial to avoid errors.
Confirming Your Please Call Me Was Sent
Upon dialing *140* the recipient’s number# and pressing the “send” button, the system processes the request and provides a confirmation that the “please call message” has been sent.
The confirmation notification typically includes details such as the recipient’s number and a message indicating that the “send message” has been queued for delivery. This ensures that the user’s attempt to “send please call” has been successfully processed.
- Users receive an on-screen confirmation message after submitting a Please Call Me request.
- The confirmation includes the recipient’s number and delivery status.
Daily Limits for Please Call Me Messages
Telkom allows its users to send a maximum of ten Please Call Me messages per day.
Several key points govern the daily limit for Please Call Me messages on Telkom:
- The daily limit is in place to prevent system abuse and ensure service availability for all users.
- This allocation resets at midnight each day.
- The system automatically tracks usage and notifies users when they attempt to exceed their daily allocation.
- Telkom’s ten-message allowance is relatively generous compared to other networks in South Africa.
- Users requiring additional communication options should consider alternative services offered by Telkom.
- Understanding the daily limit helps users manage their Please Call Me allocations strategically.
Troubleshooting Common Issues
Users of Telkom’s Please Call Me service may experience difficulties, but these can often be resolved with simple troubleshooting steps. When issues arise, understanding the cause is key to finding a solution.
Message Not Delivered
If a Please Call Me message is not delivered, it could be due to incorrect dialing or issues with the recipient’s number. Ensuring that the recipient’s number is correct and that the message is sent via the correct USSD code can resolve this issue.
Service Unavailable
When encountering a “Service Unavailable” message, users should first check Telkom’s network status. Temporary maintenance or outages can affect USSD services. Issues can also be device-specific or related to network coverage.
| Issue | Possible Cause | Resolution |
|---|---|---|
| Message Not Delivered | Incorrect recipient number or USSD code | Verify the recipient’s number and USSD code |
| Service Unavailable | Network outages, device issues, or poor coverage | Check network status, restart device, or contact support |
Alternatives to Please Call Me on Telkom
Beyond Telkom’s Please Call Me, there are other self-service options and cross-network alternatives available. Users can explore these to suit their specific needs.
Other Telkom Self-Service Options
Telkom offers various self-service options, including USSD codes for managing accounts and services. These options provide users with flexibility and control over their mobile experience.
Please Call Me on Other Networks
Other major networks in South Africa, such as MTN, Vodacom, and Cell C, offer Please Call Me services with varying USSD codes and daily limits. For instance, MTN users can dial *121* followed by the recipient’s number to send a Please Call Me message.
Benefits of Using Please Call Me
The Please Call Me service on Telkom offers a multitude of benefits that make it a vital tool for subscribers.
The key advantages include:
- Sending a “please call” message is free, making it accessible to all users regardless of their financial situation.
- The service works across different networks in South Africa, allowing users to contact others on various providers.
- It provides a reliable means to request urgent callbacks when airtime or data is not available.
By following simple steps to send a Please Call Me message, Telkom users can stay connected.
Conclusion
The Please Call Me feature on Telkom provides a straightforward way to request callbacks. By following simple steps, users can send messages to contacts on any network. Understanding daily limits and troubleshooting approaches maximizes the service’s utility. This feature remains a vital communication tool, especially when airtime is depleted.
FAQ
What is the USSD code for sending a Please Call Me on Telkom?
The USSD code for sending a Please Call Me on Telkom is *131*.
Can I send a Please Call Me to any number on Telkom?
Yes, you can send a Please Call Me to any Telkom number.
Is there a limit to the number of Please Call Me messages I can send per day on Telkom?
Yes, there is a daily limit on the number of Please Call Me messages you can send on Telkom.
What should I do if my Please Call Me message is not delivered?
If your Please Call Me message is not delivered, check your network connection and try again.
Can I use the Please Call Me service on other networks besides Telkom?
The Please Call Me service is specific to Telkom, but other networks like MTN also offer similar services.
Are there alternative self-service options available on Telkom besides Please Call Me?
Yes, Telkom offers various self-service options, including USSD codes and mobile apps.
How do I know if my Please Call Me was sent successfully?
You will receive a confirmation message indicating whether your Please Call Me was sent successfully.
Can I send a Please Call Me to a number on a different network?
The Please Call Me service on Telkom is primarily for Telkom numbers, but you can explore similar services on other networks.
